📱 SMS Privacy Policy & Terms

At Sugar + Spoon, we value your privacy and are committed to protecting your personal information. This page explains both our SMS Privacy Policy and SMS Terms & Conditions, which together outline how we collect, use, and protect your data and what you can expect when you opt in to receive text messages from us.

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Last updated: August 2025

SMS Privacy Policy & Terms

1. Collection of Phone Numbers

2. Use of Phone Numbers for SMS

3. Consent and Opt-In

4. Opt-Out and Your Choices

5. Data Security

6. Sharing of Information

7. Children’s Privacy

8. Changes to This Policy

SMS Terms & Conditions

1. Program Description

2. Consent to Receive Messages

3. Message & Data Rates

4. Opt-Out Instructions

5. Supported Carriers & Delivery

6. Privacy

7. Eligibility

8. Changes to Terms

1. collection of phone numbers

We collect your phone number only when you voluntarily provide it. This may occur when you:

- Place an order or complete a transaction

- Sign up for promotional offers or loyalty programs

- Submit an inquiry through our website

- Communicate with us via email, social media, or other platforms

 

Important: Even if you provide your phone number through email or another communication channel, we will only send SMS messages if you have explicitly opted in to receive them through a compliant method (such as checking an opt-in box, completing an SMS sign-up form, or replying to a text opt-in prompt).

2. use of phone numbers for sms

If you opt in, we may use your phone number to send:

- Order updates and transactional messages

- Promotions, discounts, and event alerts

- Customer service messages or reminders

 

Message frequency may vary. Standard message and data rates may apply.

3. consent and opt-in

You will only receive SMS messages from Sugar + Spoon if you provide express written consent by:

- Opting in via a sign-up form on our website

- Checking the SMS opt-in box during checkout

- Clicking “Allow” or “Yes” on a pop-up or modal (for new visitors)

- Responding affirmatively to an opt-in prompt via text

 

By opting in, you consent to receive SMS messages from Sugar + Spoon at the phone number provided.

4. opt-out and your choices

You can opt out of receiving SMS messages at any time by replying:

- STOP to unsubscribe

- HELP for assistance

 

After opting out, you will no longer receive text messages unless you opt in again.

5. data security

We implement industry-standard security measures to protect your personal information. Phone numbers and SMS data are stored securely and only accessible to authorized personnel or trusted partners assisting in delivering our SMS services.

6. sharing of information

We do not sell or rent your phone number or other personal information. We may share your data only with trusted service providers who help us manage and deliver SMS messages — solely for the purposes outlined in this policy.

7. children’s privacy

Our services, including SMS communications, are not intended for individuals under the age of 13. We do not knowingly collect or send messages to children.

8. changes to this policy

We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

sms terms & conditions

1. program description

Sugar + Spoon may send SMS messages to provide:

- Order confirmations, updates, and reminders

- Promotions, special offers, and event alerts

- Customer service updates and notifications

2. consent to receive messages

By providing your mobile number and opting in, you consent to receive recurring text messages from Sugar + Spoon at the number you provided. Consent is not required to make a purchase.

3. message & data rates

Standard message and data rates from your carrier may apply. Check your mobile plan for details.

4. opt-out instructions

You can opt out at any time by replying:

- STOP to unsubscribe

- HELP for assistance

After opting out, you will no longer receive SMS messages unless you opt in again.

5. supported carriers & delivery

SMS delivery may be subject to delays or failures beyond our control. 

Carriers are not liable for delayed or undelivered messages.

6. privacy

Your privacy is important to us. Please review our SMS Privacy Policy (above) for details on how we collect, use, and safeguard your information.

7. eligibility

Our SMS program is intended for individuals 18 years or older who reside in the United States. By opting in, you confirm you meet these requirements.

8. changes to terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.

contact us

If you have any questions about this policy, our terms, or your data, please contact us:

 

Sugar + Spoon
📧 Email: contact@sugarspoondough.com
🌐 sugarspoondough.com